02-05-2007, 08:03 PM
I downloaded the new version (v4.1.3) and while trying to install it, got the error message "An error occurred while trying to replace the existing file/DeleteFile failed; code 5/Access is denied/Click retry, ignore or abort." I retried - didn't work. I shut down my Norton safeguards doenloaded again and still got the same message when I tried to install. Then, I pressed the ignore button, & it seemed to complete installation, only I don't know how to tell if it actually did install correctly. I retouched another photo but the precessess seemed to be identical. Any clues?