11-11-2017, 02:45 PM
Thanks DJA for your help. Yes, you understood my problem correctly color shift happens only in preview window and saved image is OK. When I had the V17, I went through all sort color management set up changes with Erika from PP support and finally I reached to a point that no matter what my setup was I still got the color shift!! So I asked for a refund which they did.
I did not know about their upgrade policy and wished somewhere in their website they would explain it. I opened a support ticket about this upgrade issue but PP support team so far has completely ignored it.
As for keeping V15 and V17on my computer (Mac Pro) it did not work for me as soon as I loaded V17 it wrote over V15 which it should not have been the case.
I did not know about their upgrade policy and wished somewhere in their website they would explain it. I opened a support ticket about this upgrade issue but PP support team so far has completely ignored it.
As for keeping V15 and V17on my computer (Mac Pro) it did not work for me as soon as I loaded V17 it wrote over V15 which it should not have been the case.