11-07-2017, 06:15 PM
No new news or at least as far as I know. My Problem with version 17 is that preview window displays over saturated, reddish image and that maybe caused by software ignoring the color profile of the original image!! in my case final saved image after touch up with V17 looked normal.
The other issue that I have now with Anthropics is: I used my token from V15 to upgrade to V17 but because of problem with V17 I asked for a refund! Of course they refunded me and ask me to remove V17 from my computer which I also did. Now I am trying to use V15 with my token but I get some kind of error massage from their server and won't let me load the V15 in to my computer!! so I opened a support ticket and explain the situation to Erika but so far has been total waste of time!! so frustrating, every support action takes one or two days for such a simple issue. Now I don't have neither 17 nor 15!! wow.
The other issue that I have now with Anthropics is: I used my token from V15 to upgrade to V17 but because of problem with V17 I asked for a refund! Of course they refunded me and ask me to remove V17 from my computer which I also did. Now I am trying to use V15 with my token but I get some kind of error massage from their server and won't let me load the V15 in to my computer!! so I opened a support ticket and explain the situation to Erika but so far has been total waste of time!! so frustrating, every support action takes one or two days for such a simple issue. Now I don't have neither 17 nor 15!! wow.