[jbpete6620]

I agree that the token process is a joke. The software is excellent but I cringe when I upgrade my system. I usually upgrade my computer every couple of years and have been fighting with this program each time. I would think if they have programmers that have the skill to make the software they could replicate the authentication process that others use so you don't need to fill out a support ticket to upgrade. I also wish they would figure out a pricing option for 2 computers and understand most photographers use a desktop and a laptop. Buying two versions of the product is just not worth the few times I use it on my laptop but I would still like to use it on my laptop when needed. Plus I can't imaging the confusion of trying to deal with these guys when I have to upgrade two different versions of the software. I guess they know what they are doing because I keep buying it, but my patience is wearing thin with this issue.