[Gary]

(07-15-2015, 05:02 AM)sbozkus Wrote: I'm still expecting a final response to my last question

(06-18-2015, 10:21 PM)sbozkus Wrote: Update after few days of testing : not a single freeze. So main problem is fixed. However I should elaborate: at some times (when I do file save); it takes few seconds to respond. It seems like it's "polling" my system at that moment - and waiting for some kind of response. At such moments I can even hear my NAS (network attached storage) hard disks spinning up (waking up from standby status). Once it gets it's required response; following file > save operations are almost instant. So as you mentioned; my PC might very well have a special shell extension installed. But the thing is; I never had a file>save issue with any other software on my system (including heavy hitters like Adobe Photoshop etc). So I still think that your code is utilizing a unique way of interacting with shell.

Anyhow; that's a livable solution for me. Would you be releasing a new version? (also covering my paid version: x64 PortraitPro Studio)> So I can switch back to it (since I didn't pay for Max version).
Thank you

We prefer not to use the simple dialog for loading and saving as it has reduced functionality than the system dialog that causes problems for your setup. However after some more investigation we might make the simple dialog a settings option so that anyone who has this problem can use the software.

You are welcome to keep the Studio Max license that we gave you for free. This is the top of the Portrait Pro range and does everything that the Studio edition can do plus having full batch mode.

In terms of Photoshop, it would be interesting for us if you could try the Photoshop Elements free trial because that uses a similar framework to the one Portrait Pro uses, although it will be an older version of it. If you have time to do this we would be grateful if you could tell us if there are any open or save problems.

Also can you tell me what type of NAS drive you are using, and did you install any software into windows in order to use it?

thanks
Gary