11-11-2014, 07:43 PM
(11-11-2014, 04:18 PM)AngAT Wrote: Hi JimdaPhotodude,
It sounds like you may downloaded the 32-bit software of Portrait Pro which is limited to working with images that are 30 megapixels or smaller. If you have a 64-bit system on your computer, I would recommend re-installing the software and installing the 64-bit software of Portrait Pro.
If you have further problems, please contact the support team: http://goo.gl/lQuFn7
The image I tried to work with was just over 22 megapixels according to the image file 3840x5760
I do not have a 64 bit system, but I am aware that the file size is limited to 30 megapixels on the 32 bit system.