11-11-2014, 04:18 PM
Hi JimdaPhotodude,
It sounds like you may downloaded the 32-bit software of Portrait Pro which is limited to working with images that are 30 megapixels or smaller. If you have a 64-bit system on your computer, I would recommend re-installing the software and installing the 64-bit software of Portrait Pro.
If you have further problems, please contact the support team: http://goo.gl/lQuFn7
It sounds like you may downloaded the 32-bit software of Portrait Pro which is limited to working with images that are 30 megapixels or smaller. If you have a 64-bit system on your computer, I would recommend re-installing the software and installing the 64-bit software of Portrait Pro.
If you have further problems, please contact the support team: http://goo.gl/lQuFn7