02-21-2014, 12:56 PM
Hi Annab30144,
What is the operating system you are currently using and is it a Mac or Windows PC?
If you are using a Mac computer, you can add the file extensions manually when saving, for example adding ".jpg" or ".tiff" at the end of the file name.
If this workaround does not allow you to save, you can open a support ticket here
What is the operating system you are currently using and is it a Mac or Windows PC?
If you are using a Mac computer, you can add the file extensions manually when saving, for example adding ".jpg" or ".tiff" at the end of the file name.
If this workaround does not allow you to save, you can open a support ticket here