12-19-2013, 09:16 PM
Hi, thank you for the suggestion. But I have another ticket on the go over a different matter at the moment. This particular problem does not manifest itself on the other computer the programme is also installed on. So I can work.
The other problem for (your interest) is one that I now discover has been troubling customers for a very long time - crashing on opening until 'automatically find faces' is disabled. I wasted hours figuring that out with no help from your staff.