05-08-2013, 04:59 PM
Hi jknights,
I am afraid due to the price of the software, we are unable to provide telephone support. I understand this can be frustrating but at this time a telephone support system is beyond our means. Our official response time to support tickets is 48 hours. As you can see we usually reply a lot faster than this, but as our offices are based in London, we work to UK office hours, Monday to Friday, 9am to 6pm.
Arjun
I am afraid due to the price of the software, we are unable to provide telephone support. I understand this can be frustrating but at this time a telephone support system is beyond our means. Our official response time to support tickets is 48 hours. As you can see we usually reply a lot faster than this, but as our offices are based in London, we work to UK office hours, Monday to Friday, 9am to 6pm.
Arjun
Anthropics Technology Ltd.