11-24-2008, 10:30 PM
Hi,
Thanks for your help !
I'm not at the office at this time and I don't have the file on the notebook.
It's a file created from an Canon EOS 1DmkIII on .jpg format, full quality (~4-6 Mb)
For the test, I use a file without any modification on photoshop or any other software.
The software crash with any file I try (from EOS 40D, EOS 1D, EOS D60).
The only error message I have is an error from Windows, the traditionnal error:
"The software encountered an error and need to close"
The trial edition work correctly and we open all file without problem.
Thanks for your future help.
Jérôme Henry
Thanks for your help !
I'm not at the office at this time and I don't have the file on the notebook.
It's a file created from an Canon EOS 1DmkIII on .jpg format, full quality (~4-6 Mb)
For the test, I use a file without any modification on photoshop or any other software.
The software crash with any file I try (from EOS 40D, EOS 1D, EOS D60).
The only error message I have is an error from Windows, the traditionnal error:
"The software encountered an error and need to close"
The trial edition work correctly and we open all file without problem.
Thanks for your future help.
Jérôme Henry