05-07-2013, 10:14 PM
(04-26-2013, 05:11 AM)tebogan Wrote: Follow the link:
http://www.portraitprofessional.com/supp...ket_submit
and submit a support ticket. Someone will be able to assist you from there.
I do think that the telephone support should be better than it is.
I phoned today as I had a similar problem only to be told by voicemail that I should send in a Support Request. Also there is no way to put an attachment on a Support Request so you cant see what I am talking about in the SR.
If I take the time to phone you then you should at least allow customers to talk to a 'warm body' and get some support rather than a recorded message.
It is basic customer service.