02-08-2013, 03:39 PM
Hi everyone,
Extremely sorry for the delay in response.
We've got this issue in our database and it has been marked for a High priority fix. Currently we've aware that it occurs when high values are set on the "Smooth Hair" slider when enhancing high resolution images.
Rest assured we're working very hard on fixing this issue and getting the release available to everyone.
Apologies again that this is affecting your use of Portrait Professional. It should be resolved very soon.
raffybbc - We're working on fixing this ASAP, but just to answer your query, you can check the detected Hair Area by going to the Hair Controls and selecting View/Edit Hair Area.
I'll post an update here as soon as the fix is available.
Many apologies to all.
Extremely sorry for the delay in response.
We've got this issue in our database and it has been marked for a High priority fix. Currently we've aware that it occurs when high values are set on the "Smooth Hair" slider when enhancing high resolution images.
Rest assured we're working very hard on fixing this issue and getting the release available to everyone.
Apologies again that this is affecting your use of Portrait Professional. It should be resolved very soon.
raffybbc - We're working on fixing this ASAP, but just to answer your query, you can check the detected Hair Area by going to the Hair Controls and selecting View/Edit Hair Area.
I'll post an update here as soon as the fix is available.
Many apologies to all.
Anthropics Technology Ltd.