01-27-2013, 09:51 PM
(01-25-2013, 12:48 PM)Arjun Wrote: Hi All,
For those affected by the blotchy skin issue, we have resolved this in a recent update. You can obtain this update by going to Help> Check For Updates.
Hi Sarahb44,
Can you tell me if you're running the Standard or Studio edition of Portrait Professional and also what version of the software you're using? You can find this out by going to Help> About Portrait Professional. This issue you're having sounds like it may be related to color profiles, but I need a bit more information to verify this. Can you also tell me what software you're using to view the saved out file?
I'll investigate the issue and once reproduced either provide a solution or get the issue resolved in an update.
I am using "Portrait Professional 11 Standard Edition V11.1.10" I am going to buy the upgrade tomorrow hoping that it will resolve this issue being able to control the color profile.
I tried using photo shop and also windows photo viewer to view the image after it was saved and it looked terrible in both programs.
Thanks for your help!
