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Portrait Pro Forums > PortraitPro software > Frequently Asked Questions > Using Portrait Professional > anchor points >

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anchor points
lizardbeth Offline
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#1
03-12-2012, 11:39 PM
I'm in an 8 bit, srgb jpg and everything has always worked perfectly, but now when I do the first step and click the eyes, it doesn't accept my click. Any tips?

Thanks!
 
Arjun Offline
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#2
03-13-2012, 02:10 PM
(03-12-2012, 11:39 PM)lizardbeth Wrote: I'm in an 8 bit, srgb jpg and everything has always worked perfectly, but now when I do the first step and click the eyes, it doesn't accept my click. Any tips?

Thanks!

Hi Lizardbeth,

Can you please tell us the following:

- Platform you are using (Mac/Windows).
- Version and Edition of Portrait Professional.
- Anything you may have changed before this issue arose.

If you could also open a support ticket here, one of our exceptional support staff will take a look at the issue and provide assistance in returning Portrait Professional to its previous working state.
Anthropics Technology Ltd.
 
  


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