• ¡Welcome to the PortraitPro Forum!
  • Portrait Professional is now PortraitPro!
Hello There, Guest! Login Register

Portrait Pro Forums > Forum discussion > Forum forum > How can I download v10 and use my token? >

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
How can I download v10 and use my token?
jbarrant Offline
Junior Member

**
Posts: 2
Threads: 1
Joined: Oct 2011
Reputation: 0
#1
10-17-2011, 01:52 AM
I purchased v10 last year, I just purchased a new PC, I'm trying to find the "download" button for v10 but all I get is the "trial" version. The only other option is the "buy" button, but I already bough the upgrade and it doesn't have an option to enter the token number.

Can anyone tell me how to download v10 and activate it with my activation (token) number?
 
tebogan Offline
Super Moderator

**********
Posts: 254
Threads: 2
Joined: Jun 2011
Reputation: 8
#2
10-17-2011, 01:56 AM
(10-17-2011, 01:52 AM)jbarrant Wrote: I purchased v10 last year, I just purchased a new PC, I'm trying to find the "download" button for v10 but all I get is the "trial" version. The only other option is the "buy" button, but I already bough the upgrade and it doesn't have an option to enter the token number.

Can anyone tell me how to download v10 and activate it with my activation (token) number?

Open a support ticket and you will be helped from there.



Moderator
PortraitProfessional Forum


 
jbarrant Offline
Junior Member

**
Posts: 2
Threads: 1
Joined: Oct 2011
Reputation: 0
#3
10-17-2011, 01:59 AM
(10-17-2011, 01:56 AM)tebogan Wrote:
(10-17-2011, 01:52 AM)jbarrant Wrote: I purchased v10 last year, I just purchased a new PC, I'm trying to find the "download" button for v10 but all I get is the "trial" version. The only other option is the "buy" button, but I already bough the upgrade and it doesn't have an option to enter the token number.

Can anyone tell me how to download v10 and activate it with my activation (token) number?

Open a support ticket and you will be helped from there.

I already did that, but why in the world would this even require a ticket to be opened? Are you saying there is no way to download the software directly and just enter the activation code?

 
tebogan Offline
Super Moderator

**********
Posts: 254
Threads: 2
Joined: Jun 2011
Reputation: 8
#4
10-17-2011, 03:26 AM
(10-17-2011, 01:59 AM)jbarrant Wrote:
(10-17-2011, 01:56 AM)tebogan Wrote:
(10-17-2011, 01:52 AM)jbarrant Wrote: I purchased v10 last year, I just purchased a new PC, I'm trying to find the "download" button for v10 but all I get is the "trial" version. The only other option is the "buy" button, but I already bough the upgrade and it doesn't have an option to enter the token number.

Can anyone tell me how to download v10 and activate it with my activation (token) number?

When you activated your token, a snapshot of your configuration was made. Now hat the signature has changed, a new token must be sent.



Open a support ticket and you will be helped from there.

I already did that, but why in the world would this even require a ticket to be opened? Are you saying there is no way to download the software directly and just enter the activation code?

Moderator
PortraitProfessional Forum


 
Arjun Offline
Wielder of the Mighty Ban-Hammer Mjolnir

***
Posts: 170
Threads: 10
Joined: May 2011
Reputation: 4
#5
10-17-2011, 11:55 AM (This post was last modified: 10-17-2011, 11:56 AM by Arjun.)
Hello Jbarrant,

To view your license and access the relevant download links for your license, please go to our License Page here. Then simply enter your Activation Token and you will be taken to the relevant download page, where you can download the installer for the full version. Please remember to fully remove any trial versions of the software before you install the full version.

We hope this helps.

Arjun
Anthropics Technology Ltd.
 
  


Forum Jump:


1 Guest(s)