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Portrait Pro Forums > PortraitPro software > Frequently Asked Questions > Picture file formats > PortraitPro 17 Standard no RAW or TIFF's open >

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PortraitPro 17 Standard no RAW or TIFF's open
KissMyKite Offline
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#1
01-03-2018, 07:31 AM
I just purchased PortraitPro 17 today and it does not open RAW or TIFF files.   It states 17.3 | 64 Bits on my MAC ver.
 
KissMyKite Offline
Junior Member

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Posts: 5
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#2
01-05-2018, 07:06 PM
I now go in and paid for the upgrade to Studio and it says I purchased Studio already and I'm being charged double the amount as if I just purchased Studio? Can anyone tell me what's going on? Thank you
 
williamting Offline
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#3
01-06-2018, 09:02 AM
Raise a support ticket and tell them what is happening
 
  


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