[Jeanette]

When I opened my Portrait Professional 10 yesterday it no longer offered me the option to save it as a tiff or jpg with the _pp part of the file name. Now the only option is to save and it overwrites the orginal file.

Is this a change you made? If so I don't like it as I now have to copy and save the original file elsewhere to prevent overwrite and its unclear what kind of file I'm getting until after the process is done.

Please advise!

[williamting]

Are you running portrait professional from photoshop or standalone?

[Jeanette]

Hi, I am running it as a stand alone product.

[Arjun]

Hi Jeanette,

This isn't a change we've made to Portrait Professional 10, it appears as if something has caused an issue with your installaion. Can you please open a support ticket here: http://www.portraitprofessional.com/supp...ket_submit

One of our support staff will then identify the problem you're experiencing and provide a solution.

Arjun

[Jeanette]

Thanks Arjun. will do.