04-01-2007, 07:40 PM
I bought Portrait Professional and unfortunately installed it on my computer only a few days before I built my new system. So when I re-installed Portrait Professional on my new computer I found the token I had was no long any good. Of course with my luck this happened on a weekend and I assume and hope the developers take the weekends off, so I have been frustrated that I couldn't get a new token and use the program.
I would hope you come up with a better way to register the program because I for one do fresh installs about every 6 -12 months just so that I keep a nice fresh system. I can see this will be a problem with the current Token system.
I totally realize that this may be a small company and deserve time off but still it's very frustating to not be able to use a program you bought.
I did go through the process to get another token and I'm sure Monday morning I'll get one but Monday isn't Friday night when I needed it.
Thanks for allowing me to vent, you have a awesome program !!!!
I would hope you come up with a better way to register the program because I for one do fresh installs about every 6 -12 months just so that I keep a nice fresh system. I can see this will be a problem with the current Token system.
I totally realize that this may be a small company and deserve time off but still it's very frustating to not be able to use a program you bought.
I did go through the process to get another token and I'm sure Monday morning I'll get one but Monday isn't Friday night when I needed it.
Thanks for allowing me to vent, you have a awesome program !!!!