[waldrpw]

I am experiencing a strange phenomenon that occurs just along the jawline, particularly with women subjects. There is a checkerboard or striped pattern that occurs along the jaw, and it seems no matter how meticulous I am about selecting points etc., with some particular photos I just can't get rid of it in PPRO.

1) Has anyone else experienced this problem?
2) Are you aware of a cause and solution?

I can usually fix the problem in Photoshop after the fact, but it's annoying and not always simple to get rid of.

[ErikaAnthropics]

Hello!

Can you ensure that the Hair controls is not extended to the skin? You can do this by clicking 'View/Edit Hair area' under Hair Controls.

If the hair is highlighted on the skin simply use the 'Cut back' brush to fix this.

If problem persists please send us a session file at support1234@anthropics.com

[waldrpw]

The hair controls are not enabled. Session files sent.

[ErikaAnthropics]

Hi,

We have replied to your support ticket. Please log on to the support ticket system, click on the ticket ID and post a new message.