08-24-2020, 02:24 PM
Guys,
Hoping this is the correct place for such a request. I have all the Anthropic software, PortraitPro, LandscapePro, Portrait Pro Body, and Smart Photo Editor.
Last week on my mac Landscape Pro asked me to re-activate but it fails with my token advising The token you entered has already been used so the application cannot be activated. It still works ok on Windows.
I have raised an issue #375655 via the proper support route and even although being advised I should hear back within 48 hours, I heard nothing after 5 days. Everywhere I look seems to suggest support never get back to people.
Can anyone suggests the steps needed to get my software working again?
Thanks
Kevram
Hoping this is the correct place for such a request. I have all the Anthropic software, PortraitPro, LandscapePro, Portrait Pro Body, and Smart Photo Editor.
Last week on my mac Landscape Pro asked me to re-activate but it fails with my token advising The token you entered has already been used so the application cannot be activated. It still works ok on Windows.
I have raised an issue #375655 via the proper support route and even although being advised I should hear back within 48 hours, I heard nothing after 5 days. Everywhere I look seems to suggest support never get back to people.
Can anyone suggests the steps needed to get my software working again?
Thanks
Kevram