Errors/Bugs - Printable Version +- Portrait Pro Forums (https://forum.portraitprofessional.com) +-- Forum: NEW! PortraitPro Body software (https://forum.portraitprofessional.com/forumdisplay.php?fid=28) +--- Forum: It's here! (https://forum.portraitprofessional.com/forumdisplay.php?fid=33) +--- Thread: Errors/Bugs (/showthread.php?tid=7293) |
Errors/Bugs - DawnaE26 - 01-30-2022 I recently purchased Portrait Pro Body. After install, the program opens and the tutorials start to run, then it crashes. I have tried reinstalling the dll files that the system seems to be missing , and there is still nothing. I am running on Windows 10, on a desktop computer. Here is the error message Faulting application name: PortraitProBody.exe, version: 3.5.1.0, time stamp: 0x5e9b3936 Faulting module name: Qt5Core.dll, version: 5.6.2.0, time stamp: 0x58ff9208 Exception code: 0xc0000005 Fault offset: 0x00000000001ec104 Faulting process id: 0x1d64 Faulting application start time: 0x01d814ffddc8f0cd Faulting application path: C:\Program Files\PortraitPro Body 3\PortraitProBody.exe Faulting module path: C:\Program Files\PortraitPro Body 3\Qt5Core.dll Report Id: 5c1ac255-1e68-4cd8-8f15-17eb4294cb43 Faulting package full name: Faulting package-relative application ID: Qt5 files are c++ framework, do I need to install something else, is there a patch? Thanks |