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+--- Thread: Token Problem (/showthread.php?tid=658)
Token Problem - paulwatts - 09-08-2010
Hello
I have tried to open a support ticket but are unable to. There seems no where I can do this inside the support ticket system. Only reply.
I try to activate Portrait Professional but keep get Token already used, I just paid for the license. Does anyone know how to overcome this?
Paul
RE: Token Problem - Roscoe - 09-09-2010
I had a similar problem when I changed my O/S from XP to Windoze 7
Try an email to info@anthropics.com
If that doesn't work get back and I'll try something else
RE: Token Problem - admin - 09-09-2010
To open a new support ticket you need to register as a new user in our support ticket system here: Register in Portrait Professional support ticket system.
Tony
RE: Token Problem - paulwatts - 09-10-2010
I have done that but there no where to open a new ticket just view them, have a look at the screen.
admin Wrote:To open a new support ticket you need to register as a new user in our support ticket system here: Register in Portrait Professional support ticket system.
Tony
RE: Token Problem - admin - 09-10-2010
That's not the screen I see! There must be a problem with the support tickets on your machine. A quick way to fix it might be to try going to that page in a different browser, and at the same time we'll try and fix the problem.
Tony
RE: Token Problem - paulwatts - 09-10-2010
Hello
Ok I triad at work and home now. I using Ie8 and chrone. Is there no email address I can use?
Paul
RE: Token Problem - Gary - 09-11-2010
To open a support ticket you need to read any of the support answers and there will be a link at the bottom "open a support ticket" for example look at this page http://www.portraitprofessional.com/support/?page=kb_view&id=33
Gary
RE: Token Problem - Gary - 02-20-2012
(02-20-2012, 12:17 PM)jonmack Wrote: PROBLEM when using Ajax to send forms, there may be multiple on a page, once you send one of these forms, the token is then invalid for the others as its a one time token.I'm not sure what you are trying to do with Ajax.
You enter the activation token in the Portrait Professional software, not a web page.
Gary