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+--- Thread: PLEASE HELP - I have studio for portaitpro body and it refuses to save finished work (/showthread.php?tid=5931)
PLEASE HELP - I have studio for portaitpro body and it refuses to save finished work - aardun - 04-08-2019
windows 10 x64 bit
portraitpro body v 3.2.2
I bought portrait pro body last night, when I've finished the edits and hit save and return I lose ALL of the work i did and get this message
"could not complete the portraitpro body command becuse temporary file needed unsupported pixel conversion: c:\Users\Aaron\AppData\Local\Temp\PPB-filter-1554727845-ZRQ4.tiif."
Very VERY frustrating, please help as I love the software
Application: PortraitPro Body Studio (64-bit)
Edition: Studio Edition
Version: 3.3.2
Product code: PBstudio-F-en-v3.3.2 / ZRaw-v1.8
Platform: Windows
Operating System: Microsoft Windows 10 Pro|C:\WINDOWS|\Device\Harddisk0\Partition2 64-bit (10.0.17134)
Language: 1033
Computer Name: DESKTOP-43ID06K
Processor: Intel® Xeon® CPU E5620 @ 2.40GHz
Number of Physical Processors: 2
Bios: Default System BIOS
Bios Release Date: 20100709
System Model: HP Z800 Workstation
System Manufacturer: Hewlett-Packard
Memory: 32770 MB
Free Disk Space on Boot Partition: 168558411776 Bytes
FreePhysicalMemory: 24342800 KB
FreeSpaceInPagingFiles: 4980736 KB
FreeVirtualMemory: 27144492 KB
Current Date/Time: 2019/04/08, 09:56:16
Qt: 5.6.2/5.6.2
RE: PLEASE HELP - I have studio for portaitpro body and it refuses to save finished work - ErikaAnthropics - 04-08-2019
Please revert back to the previous build until this issue is fixed. Here is a link to download: https://cloudfrontsecure.anthropics.com/PortraitProBody/3.1.1/PortraitProBodyStudioSetup64.exe
RE: PLEASE HELP - I have studio for portaitpro body and it refuses to save finished work - aardun - 04-08-2019
(04-08-2019, 04:27 PM)ErikaAnthropics Wrote: Please revert back to the previous build until this issue is fixed. Here is a link to download: https://cloudfrontsecure.anthropics.com/PortraitProBody/3.1.1/PortraitProBodyStudioSetup64.exeok, Thank you for the information @Erika
1. Are there any feature differences in the previous build?
2. How will I know when the issue is fixed?
Please Advise