saving pictures with new background - Printable Version +- Portrait Pro Forums (https://forum.portraitprofessional.com) +-- Forum: PortraitPro software (https://forum.portraitprofessional.com/forumdisplay.php?fid=3) +--- Forum: Frequently Asked Questions (https://forum.portraitprofessional.com/forumdisplay.php?fid=16) +---- Forum: Using Portrait Professional (https://forum.portraitprofessional.com/forumdisplay.php?fid=21) +---- Thread: saving pictures with new background (/showthread.php?tid=5664) |
saving pictures with new background - ldewett - 06-19-2018 Has anyone else had problems saving edited pictures with a new background? I've occasionally had this work correctly; but, most of the time the picture is saved with the original background. I've tried various formats and different background files. I've had a ticket open with support for more than 4 months, but they haven't found a solution. RE: saving pictures with new background - rlaferriere - 06-24-2018 Yes I have the exact same problem. Actually, I never could save the picture (TIFF, JPEG) with the new background (a jpeg file that I took). Could you please indicate the solution when you'll receive an answer RE: saving pictures with new background - ldewett - 06-25-2018 I'll be glad to post a solution if I ever get one. I've had this ticket open with support since February and have received no solution to the problem yet. RE: saving pictures with new background - Franklin - 12-06-2018 Are you using PP as a plugin, or stand-alone product? I am on a Mac, and have not had that problem. But when I know I am going to work on a photo where I'll want to change the background, I go into PP as a stand-alone program, save several 'sessions' so I can go back in and make adjustments later - and also have no problem saving as a jpeg - it's right there in the same drop down menu where 'save session' is - save as 'tiff/jpeg' etc. before and after sample |