Constant Crashing - Printable Version +- Portrait Pro Forums (https://forum.portraitprofessional.com) +-- Forum: PortraitPro software (https://forum.portraitprofessional.com/forumdisplay.php?fid=3) +--- Forum: Frequently Asked Questions (https://forum.portraitprofessional.com/forumdisplay.php?fid=16) +---- Forum: Using Portrait Professional (https://forum.portraitprofessional.com/forumdisplay.php?fid=21) +---- Thread: Constant Crashing (/showthread.php?tid=5267) |
Constant Crashing - Porlus - 04-19-2017 Why oh why does my PP keep crashing? I spend ages making pointer selections, editing skin area etc only for it to crash around the Make-Up adjustment tab. Has there been an update that is causing this? I have a good processor, loadasa Ram and Memory on my system....see below, sooo frustrating... Application: PortraitPro Studio (64-bit) Edition: Studio Edition Version: 15.6.2.0 Product code: PPstudioL-F-en-v15.6.2 / ZRaw-v1.7 Fingerprint: ......................................... Platform: Windows Operating System: Microsoft Windows 10 Pro|C:\WINDOWS|\Device\Harddisk2\Partition5 64-bit (10.0.14393) Language: 1033 Computer Name: ................................... Processor: Intel® Core i7-4770 CPU @ 3.40GHz Number of Physical Processors: 1 Bios: A11 Bios Release Date: 20150709 System Model: XPS 8700 System Manufacturer: Dell Inc. Memory: 28672 MB Free Disk Space on Boot Partition: 14638084096 Bytes FreePhysicalMemory: 16277476 KB FreeSpaceInPagingFiles: 4423848 KB FreeVirtualMemory: 15848028 KB Current Date/Time: 2017/04/19, 20:33:56 Qt: 5.6.0/5.6.0 RE: Constant Crashing - ErikaAnthropics - 04-20-2017 I would advise downloading the latest update. Open PortraitPro as standalone and go to Help and then Check for updates. If problem remains, please contact the support team: https://support.anthropics.com/ |