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+---- Thread: Problem upgrading from V11 to V15 (/showthread.php?tid=5049)
Problem upgrading from V11 to V15 - elphie - 07-21-2016
I am using Studio version 11 and bought an upgrade online for V15. I was given the License Token but I have problem updating it as:
ERROR: Your original license is already the studio version edition, so cannot upgrade token which is for upgrading to Studio Edition"
I am upgrading the newest version not just the edition. Does anyone have a similar problem like this. Thanks for your help on this in advance.
Thanks
Elphie
RE: Problem upgrading from V11 to V15 - tebogan - 07-21-2016
You need to open a support ticket at:
https://www.portraitprofessional.com/support/index.php?page=login&return=ticket_submit