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faces going red - Printable Version

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faces going red - davideric - 04-16-2015

After I do all my work on the image in PP12, I have unchecked skin color and color control and the image is coming up bright red and it happens almost every time


RE: faces going red - AngAT - 04-17-2015

Hi David,

We have a FAQ page relating to this issue: http://www.portraitprofessional.com/support/?qid=77

If you continue to have problems, please open a support ticket where our customer service team can assist you: http://goo.gl/lQuFn7



RE: faces going red - pszilard - 07-06-2015

I am getting similar problems, however I am invoking PP12 from LR6 via TIFF, so Adobe Raw has already done the conversion from raw to tiff.

Furthermore the red tinting ONLY happens when I click on Save or Save As. The sudden colour change is visible inside PP12. Really strange.

I've opened a Problem Ticket on this today, so when I get a resolution, I'll post it here to help others.

Here is a screen shot showing PP12 with image on Left before saving and on Right, after saving.