Portrait Pro Forums
Aperture plug-in fail with v. 12 - Printable Version

+- Portrait Pro Forums (https://forum.portraitprofessional.com)
+-- Forum: PortraitPro software (https://forum.portraitprofessional.com/forumdisplay.php?fid=3)
+--- Forum: User's hints and tips (https://forum.portraitprofessional.com/forumdisplay.php?fid=22)
+--- Thread: Aperture plug-in fail with v. 12 (/showthread.php?tid=3722)

Aperture plug-in fail with v. 12 - Fred - 02-03-2014

Can anyone help me with the new Version 12? The plug-in for Apple's Aperture product worked for me with v. 11 and it APPEARED to install correctly with the new v. 12 but I can't use it or even find it in folder for Aperture's plug-ins. Anyone else had this problem? Any ideas?

RE: Aperture plug-in fail with v. 12 - tebogan - 02-03-2014

(02-03-2014, 05:23 AM)Fred Wrote: Can anyone help me with the new Version 12? The plug-in for Apple's Aperture product worked for me with v. 11 and it APPEARED to install correctly with the new v. 12 but I can't use it or even find it in folder for Aperture's plug-ins. Anyone else had this problem? Any ideas?

Fred,
I would enter a support ticket at:

http://www.portraitprofessional.com/support/index.php?page=login&return=ticket_submit

RE: Aperture plug-in fail with v. 12 - Fred - 02-14-2014

(02-03-2014, 05:23 AM)Fred Wrote: Can anyone help me with the new Version 12? The plug-in for Apple's Aperture product worked for me with v. 11 and it APPEARED to install correctly with the new v. 12 but I can't use it or even find it in folder for Aperture's plug-ins. Anyone else had this problem? Any ideas?

Solved the problem! It turns out that I had to DELETE the older version of Portrait Professional on my computer (v. 11) for the plug-in to run the new v. 12. Sure wish Portrait Professional had this in their instructions! Oh, well. All's well that ends well! Smile

RE: Aperture plug-in fail with v. 12 - esophoria - 03-12-2014

(02-14-2014, 06:23 PM)Fred Wrote:
(02-03-2014, 05:23 AM)Fred Wrote: Can anyone help me with the new Version 12? The plug-in for Apple's Aperture product worked for me with v. 11 and it APPEARED to install correctly with the new v. 12 but I can't use it or even find it in folder for Aperture's plug-ins. Anyone else had this problem? Any ideas?

Solved the problem! It turns out that I had to DELETE the older version of Portrait Professional on my computer (v. 11) for the plug-in to run the new v. 12. Sure wish Portrait Professional had this in their instructions! Oh, well. All's well that ends well! Smile



Same issue for me....I had to delete the previous version.

Thanks for posting...saved me a bunch of grief!



RE: Aperture plug-in fail with v. 12 - tebogan - 10-03-2014

(10-03-2014, 07:08 AM)atif123 Wrote: Can anyone help me with the new Version 12? The plug-in for Apple's Aperture product worked for me with v. 11 and it APPEARED to install correctly with the new v. 12 but I can't use it or even find it in folder for Aperture's plug-ins. Anyone else had this problem? Any ideas?

I don't use Apple products, but if you would submit a trouble ticket at:
http://www.portraitprofessional.com/support/index.php?page=login&return=ticket_submit

the people there will be more that happy to assist you.