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+---- Thread: Oops... Can I get a Refund? (/showthread.php?tid=3190)
Oops... Can I get a Refund? - choreo - 08-19-2012
I should have done my pre-Sales research better. I just purchased Portrait Professional and was not aware that there were two other configurations of "Studio" available. I needed the 64 Bit version for Mac to use as a Plugin to Photoshop CS6. I just now went ahead and purchased a separate copy of the 64-Bit Studio and installed it.
My question is "Can I get a refund for the Standard Version I just ordered by mistake"? I have no use for a non-Photoshop plugin version.
I tried to submit a Support Ticket, but I see nowhere on the website to SUBMIT a ticket, only to see responses to existing tickets???
Thanks for any assistance/consideration.
RE: Oops... Can I get a Refund? - tebogan - 08-19-2012
(08-19-2012, 02:39 AM)choreo Wrote: I should have done my pre-Sales research better. I just purchased Portrait Professional and was not aware that there were two other configurations of "Studio" available. I needed the 64 Bit version for Mac to use as a Plugin to Photoshop CS6. I just now went ahead and purchased a separate copy of the 64-Bit Studio and installed it.
My question is "Can I get a refund for the Standard Version I just ordered by mistake"? I have no use for a non-Photoshop plugin version.
I tried to submit a Support Ticket, but I see nowhere on the website to SUBMIT a ticket, only to see responses to existing tickets???
Thanks for any assistance/consideration.
Follow this link. Someone will be glad to answer.
http://www.portraitprofessional.com/support/index.php?page=login&return=ticket_submit