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Pixelated from the start - Printable Version

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Pixelated from the start - alyx.tschirhart - 03-16-2012

I just bought Portrait Professional last night. When I used the trial version everything worked perfectly. After I loaded the full version, when I open pictures they are very pixelated and it doesn't get any better. I take them on my Canon T2i on the highest quality so I'm stumped on what I could be doing wrong. Has anybody else had this problem or have a solution?

Thanks!


RE: Pixelated from the start - williamting - 03-17-2012

Perhaps you open a ticket with support. Maybe a reinstall could help.