Portrait Pro Forums
PP Studio 9 crashing constantly - Printable Version

+- Portrait Pro Forums (https://forum.portraitprofessional.com)
+-- Forum: PortraitPro software (https://forum.portraitprofessional.com/forumdisplay.php?fid=3)
+--- Forum: User's hints and tips (https://forum.portraitprofessional.com/forumdisplay.php?fid=22)
+--- Thread: PP Studio 9 crashing constantly (/showthread.php?tid=1045)



PP Studio 9 crashing constantly - inked1 - 04-26-2011

I'm using PP Studio 9 on a Macbook Pro with 4GB of RAM, running OS X 10.6.6 and Photoshop CS5. When I launch PP as a plug-in or independently, it crashes on launch. This happens more than 80% of the time. Sometimes, rebooting the Macbook helps, but mostly it doesn't. I have no way of knowing whether PP will launch or not. When it does, I really like using it, but what good is an application that won't run?

I would tell you the specific version that I'm running, but that information doesn't show when I Get Info for it from the Finder, and since I can't get it to launch right now...


RE: PP Studio 9 crashing constantly - breno - 04-27-2011

Hi,

Could you please open a support ticket and send us your activation token so that we look into that?

Many thanks,


RE: PP Studio 9 crashing constantly - inked1 - 04-27-2011

breno Wrote:Hi,

Could you please open a support ticket and send us your activation token so that we look into that?

Many thanks,

Done.