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+--- Thread: PP10 & Intuos Tablets do not function - (/showthread.php?tid=1006)
PP10 & Intuos Tablets do not function - - georgeczar - 04-06-2011
Hello -
I had opened a ticket back on February 18 (48718) regarding Program and Mouse Issues - later to find out that the new V10 of PP does not function with a tablet (Intuous Graphire or Bamboo Tablet). The issue was being pursued and a fix was soon to be released, I was told.
The next thing I know the ticket was closed with no resolution.
Why?
Benefit of a doubt here - a mistake?
V8 & V9 had none of the issues and I applauded the program and support. But since I upgraded to v10 - not so much. I have opened another ticket because my last one was closed.
Any assistance?
George
RE: PP10 & Intuos Tablets do not function - - Leo - 04-07-2011
Hi George,
The ticket was closed as the fix is being tested and a release should be out soon - not because we intended to leave you without a solution, sorry for any confusion regarding this. I have replied to your ticket today.
Warm regards,
Leo
Anthropics Technology