02-11-2011, 11:44 PM
Hi,
I'm new to the Professional Portrait Forums and am wondering if any of you out there in Cyber Land have had my same problem? After I finish modifing a picture and I complete the "Crop" procedure and "commit" the picture and select print I get the following error message:
"Microsoft Windows"
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have never received a solution from M/S. I am running Windows Vista Home Premium Edition, X64 bit-SP2. I am wondering if version 10 of Professional Portrait Studio Edition is not compatible with my computer? If I do not "crop" the picture I can print it okay. When I had PP 9 Studio Edition I never had this printing problem. I would appreciate hearing from any of you, as I have not had much luck in getting help from the PP Techs to date. Thank you.
I'm new to the Professional Portrait Forums and am wondering if any of you out there in Cyber Land have had my same problem? After I finish modifing a picture and I complete the "Crop" procedure and "commit" the picture and select print I get the following error message:
"Microsoft Windows"
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have never received a solution from M/S. I am running Windows Vista Home Premium Edition, X64 bit-SP2. I am wondering if version 10 of Professional Portrait Studio Edition is not compatible with my computer? If I do not "crop" the picture I can print it okay. When I had PP 9 Studio Edition I never had this printing problem. I would appreciate hearing from any of you, as I have not had much luck in getting help from the PP Techs to date. Thank you.