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I just want to publicly thank Leo for his outstanding customer service with an issue that I had. He was quick to respond and very kind.

So, "Thank You, Leo!"
I would like to add my thanx to this as well. Leo goes the extra mile!
I would like to thank Julia for holding my hand. I really screwed up downloading the upgrade for the PC version instead of my Mac's. I thought I had to wait 48 hours for the weekend be over before I can get help. Nope, she worked Sunday! Gave me a new token and put me back in business just like that. This is the best service ever. PP is the best. Keep up with the good work.