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I have made several attempts to contact support regarding an issue with a token key not found
Please contact me as soon as possible.
I purchased portrait pro 10 pro edition via Ebay and set up and paid for the upgrade to 18 and I can not find my token for the portraitpro 10, this is my information Application: Portrait Professional Studio
Edition: Studio Edition
Product code: PPmaxL-F-en-v10.9.5 / ZRaw-v1.1
Platform: Windows
Operating System: Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk2\\Partition1 64-bit (10.0.18363)
Language: 1033
Computer Name: DESKTOP-1
Processor: AMD FX™-9590 Eight-Core Processor
Number of Physical Processors: 1
Bios: BIOS Date: 05/04/16 14:45:20 Ver: 04.06.05
Bios Release Date: 20160504
System Model: To be filled by O.E.M.
System Manufacturer: To be filled by O.E.M.
Memory: 6144 MB
Free Disk Space on Boot Partition: 31603326976 Bytes
FreePhysicalMemory: 4908980 KB
FreeSpaceInPagingFiles: 4589428 KB
FreeVirtualMemory: 2356600 KB
Current Date/Time: 2/1/2020, 9:28:36

you have sent me the same link twice https://www.portraitprofessional.com/managelicenses/?c=9984847872514995 and each time I click the link I get this. HTTP 404 Error - Page not found

Sorry, the page you requested does not exist.

The page may have been moved, or you may have mistyped the URL.

Please select one of the links in the menu bar at the top to find what you are looking for.

please help!