Portrait Pro Forums

Franklin - totally reasonable, but what we have been told by support is "we often allow two activations with a single license as long as it is for personal use."

(08-17-2016, 09:35 PM)roar Wrote: [ -> ]Franklin - totally reasonable, but what we have been told by support is "we often allow two activations with a single license as long as it is for personal use."

In my case, about 80-90% is personal use.

(08-17-2016, 09:00 PM)Franklin Wrote: [ -> ]I have purchased V15 and have it on my main computer, but occasionally take overnight/weekend trips with my laptop, so a 'backup' license would seem reasonable - permission to have the program on one other device.

Hi Franklin, 

Please contact  the support team and they will be able to assist you: https://goo.gl/4tJ7yh

(08-25-2016, 01:59 PM)ErikaAnthropics Wrote: [ -> ]

(08-17-2016, 09:00 PM)Franklin Wrote: [ -> ]I have purchased V15 and have it on my main computer, but occasionally take overnight/weekend trips with my laptop, so a 'backup' license would seem reasonable - permission to have the program on one other device.

Not just that. What happens when you have to do a complete recovery? What happens when you get a new computer? These policies are usually more clear in purchase disclaimers.

What happens if you get 2 new computers, as I plan to do in the next 6 months?

 What might be allowed today to tempt you to purchase might be a different story in a few months. It seems that there should be a clear distinction of what is allowed.

(09-03-2016, 08:03 PM)woozy Wrote: [ -> ]

(08-25-2016, 01:59 PM)ErikaAnthropics Wrote: [ -> ]

(08-17-2016, 09:00 PM)Franklin Wrote: [ -> ]I have purchased V15 and have it on my main computer, but occasionally take overnight/weekend trips with my laptop, so a 'backup' license would seem reasonable - permission to have the program on one other device.

Not just that. What happens when you have to do a complete recovery? What happens when you get a new computer? These policies are usually more clear in purchase disclaimers.

What happens if you get 2 new computers, as I plan to do in the next 6 months?

 What might be allowed today to tempt you to purchase might be a different story in a few months. It seems that there should be a clear distinction of what is allowed.

If you need help at any time should a problem occur or the software need reinstalling, you can create a support ticket on our web site and we will assist you.  If you need the software on a different computer you will have to remove it from one of the computers you have it installed on now and let us know when you have done so.

Hello again - Next issue - I purchased Portrait Pro Studio 15 and use it in Photoshop. I recently purchased Affinity Photo software and successfully installed the Portrait Pro plugin, and it seems to work fine in Affinity, thought you might like to know that.