[Dianakkb]

admin Wrote:The process is pretty much instant.  The email has probably been blocked by your spam filter.

Tony

I too, am having a problem. I purchased this program and enjoyed using it for awhile but I started getting this message everytime I tried to open it:
Application Installation error, missing registry key:
HKEY_LOCAL_MACHINE/SOFTWARE/Anthropics/PortraitProfessional/serverURL
The only way I can gain access to the program is by doing a license transfer, redownloading and entering the token then clicking START.
I cannot open from the program. When doing this, I'm getting Version 5 and I actually purchased Version 4.
I too have sent several emails to support and didn't receive an answer. They are not in my junk mail and are not blocked by a spam filter.
Can anyone offer a fix for my problem?