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Purchased Ver 11.0
#3
(04-26-2013, 05:11 AM)tebogan Wrote: Follow the link:

http://www.portraitprofessional.com/supp...ket_submit

and submit a support ticket. Someone will be able to assist you from there.

I do think that the telephone support should be better than it is.
I phoned today as I had a similar problem only to be told by voicemail that I should send in a Support Request. Also there is no way to put an attachment on a Support Request so you cant see what I am talking about in the SR.


If I take the time to phone you then you should at least allow customers to talk to a 'warm body' and get some support rather than a recorded message.
It is basic customer service.
 
  


Messages In This Thread
Purchased Ver 11.0 - jaysamuel - 04-25-2013, 10:41 PM
RE: Purchased Ver 11.0 - tebogan - 04-26-2013, 05:11 AM
RE: Purchased Ver 11.0 - jknights - 05-07-2013, 10:14 PM
RE: Purchased Ver 11.0 - Arjun - 05-08-2013, 04:59 PM

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