12-24-2012, 07:42 PM
I have the same problem :-( Bought it November 26th and installed it. Bought a new laptop on Friday night and installed all my CORE software on it and verified. Then I cloned the drive and moved to a Solid State HD and took the original SATA 1TB and formatted it as a data drive. Now even though it's the same computer but a new HD my token will not work!!! I e-mailed support last night and I have received no reply yet, called right now and just get an answering machine, I have never been able to get someone to answer the phone there. Still no token and I am leaving on a job in the morning.... there has got to be a better way or at least more responsive customer service..