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New iMac now PP is Crashing...Help
#6
(11-25-2012, 03:10 AM)slynn765 Wrote:
(11-23-2012, 09:12 PM)picman Wrote: [quote='vickig' pid='9531' dateline='1352573945']
I am having the same issue. was this ever resolved?


I am having the same issue with PP and photoshop. I can edit the picture, no problems, but when I save it back to photoshop everything crashes. I've had this happens once every 3 or 4 pictures in PP10 and I have it constantly (and I mean every single time) with PP11. I wish someone from Anthropics would chime in here. I have sent a support ticket and await their answer.

PLEASE ANTHROPICS, LOOK INTO THIS AND HELP.

Having same problem with photo shop cs4 and version 11.1.2. Could problem be my video card? soft ware worked fine for approx. 1 month, now crashes occur regularly . I think ANTHROPICS should resolve problem. Program is of no value to me presently.

I am a windows user so I do not know the Mac side.
I you would submit a service ticket at:
http://www.portraitprofessional.com/supp...ket_submit


Could you please install the latest version of Portrait Professional and tell us if this issue is still occurring?

You can get the latest version by either going to Check for Updates under Help in Portrait Professional or by going to your license page here: http://pprof.com/licenses
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Messages In This Thread
New iMac now PP is Crashing...Help - MKEAN - 01-02-2012, 07:19 AM
RE: New iMac now PP is Crashing...Help - tebogan - 11-25-2012, 04:01 AM

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