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HELP - Error Message
#1
I hope someone can assist me with this issue. I have been back and forth with Anthropics tech support with no resolution. I receive an error message everytime I try to select the subject gender on a photo. It is a Windows error stating that PP has to close.

To date I have tried with no success;

1. Completely uninstalling and reinstalling (twice)
2. Using the suggested "launchtest.exe" fix from Anthropics
3. Reverting to version 9.6

The summary of the error is as follows;

AppName: portraitprofessionalstudio.exe AppVer: 9.6.1.0 ModName: qtgui4.dll
ModVer: 4.5.2.0 Offset: 000cace9

If someone has had a similar issue, please let me know. I am using Windows XP Home SP3.

Thanks!

Jeff CSad
 
  


Messages In This Thread
HELP - Error Message - chijeff - 10-19-2010, 09:42 PM
RE: HELP - Error Message - Roscoe - 10-20-2010, 12:10 AM
RE: HELP - Error Message - chijeff - 10-20-2010, 03:20 AM
RE: HELP - Error Message - Roscoe - 10-20-2010, 09:07 AM
RE: HELP - Error Message - chijeff - 10-21-2010, 06:19 PM
RE: HELP - Error Message - Roscoe - 10-21-2010, 11:27 PM
RE: HELP - Error Message - riaan101 - 01-14-2011, 07:23 PM

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