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Customer Service!!!
#1
Rolleyes 
Ok.. So I asked a question and this is the response. I wonder if they even read what people ask of them. I still have to wait for a 2nd reply. It felt like I just threw my money away. WTH?

Ticket Information:
ID: ######

Message posted by Niki at Thursday, December 27, 2012 00:05:33
Hi,

I have an older version installed on my PC and I tried out version 11 and love it. I do not have the old token for version 9 nor do I know how to get it. It was already installed on the PC I bought from my brother who buys and sells computers online. If I cannot get the upgrade, please refund my money. Please reply promptly.

Thanks
Niki

Message posted by Emma Moore at Friday, December 28, 2012 04:51:09
Hi Niki,

The name and email details you have given us are not coming up on our system, do you have any other email addresses? Do you have the exact name you used when you bought the software? Do you have the Worldpay or Paypal Transaction ID? If you have the PLM or PLS token code, this will be the quickest way for me to find your license so I can check your details.

Warm regards,
Emma
Anthropics Technology



Edited to remove ticket number. (Mod)

 
  


Messages In This Thread
Customer Service!!! - devi322 - 12-28-2012, 10:15 PM
RE: Customer Service!!! - williamting - 12-29-2012, 03:00 AM
RE: Customer Service!!! - G-Four - 04-10-2013, 03:09 PM
RE: Customer Service!!! - enigmaticUser - 12-29-2012, 08:21 PM
RE: Customer Service!!! - devi322 - 12-30-2012, 08:43 PM

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