09-25-2012, 12:26 PM
Hello,
Can you please send us a screenshot of the issue? You can do this on Mac by pressing CMD+SHIFT+4 then highlighting the window and pressing space. Then click on the window after the pointer turn into a camera and the screenshot will automatically be saved onto your desktop. If you could send that to support1234@anthropics.com and mark it for Arjun, I'll immediately take a look and find a resolution.
Normally there's a small arrow next to where you enter the name you would like to save the file as which will expand the save window so that you can navigate to a chosen window. Is this not there either?
Regards,
Arjun
Can you please send us a screenshot of the issue? You can do this on Mac by pressing CMD+SHIFT+4 then highlighting the window and pressing space. Then click on the window after the pointer turn into a camera and the screenshot will automatically be saved onto your desktop. If you could send that to support1234@anthropics.com and mark it for Arjun, I'll immediately take a look and find a resolution.
Normally there's a small arrow next to where you enter the name you would like to save the file as which will expand the save window so that you can navigate to a chosen window. Is this not there either?
Regards,
Arjun
Anthropics Technology Ltd.