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license problem - Printable Version

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license problem - tsehos - 05-27-2015

my computer recently crashed so i formated it. i installed pp it asked my key token, when i pasted it, it said to me that its already in use. i cant find an email address to communicate so i can see what to do. can anyone help me


RE: license problem - tebogan - 05-27-2015

Sorry that you have had computer problems. If you follow this link:

http://www.portraitprofessional.com/licenses/

You should be able to get your information. You may need to open a support ticket at:

http://www.portraitprofessional.com/support/index.php?page=login&return=ticket_submit

if you have installed the software multiple times to get a new token.