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photos saved but not saved - Printable Version

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photos saved but not saved - realismk - 12-20-2014

Having an issue with saving photos.

Every time I get done editing a photo and I save it, it doesnt show up in the file folder.
However, when I use portrait professional studio it open a file it shows the files as there, they just wont show up if I manually browse to the folder from 'my computer --> pictures'

whats going on? did I miss something?


RE: photos saved but not saved - tebogan - 12-20-2014

(12-20-2014, 07:53 AM)realismk Wrote: Having an issue with saving photos.

Every time I get done editing a photo and I save it, it doesnt show up in the file folder.
However, when I use portrait professional studio it open a file it shows the files as there, they just wont show up if I manually browse to the folder from 'my computer --> pictures'

whats going on? did I miss something?

What OS are you using?
What happens if you refresh the view in the file explorer?


RE: photos saved but not saved - realismk - 12-20-2014


[/quote]

What OS are you using?
What happens if you refresh the view in the file explorer?
[/quote]

THank you for the quick reply.

I am using Windows 7 x64
refreshing view in file explorer doesnt reveal any new photos


RE: photos saved but not saved - tebogan - 12-21-2014


What OS are you using?
What happens if you refresh the view in the file explorer?
[/quote]

THank you for the quick reply.

I am using Windows 7 x64
refreshing view in file explorer doesnt reveal any new photos
[/quote]

If you do a search through explorer, searching for the file name as shown in the PP save as prompt, do you find the image? It is possible that PP is putting the image in a different location.

If all else fails, you can open a support ticket and the support desk will be able to assist better.