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v11 won't complete download - stops at 55.7MB - Printable Version

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v11 won't complete download - stops at 55.7MB - andrzejbania - 02-20-2013

Just bought the upgrade - all good

BUT it simply will not complete the download

Gets to 55.7MB - 5 times in a row - and says "Sorry, couldn't complete download"

All other sites are fine - I downloaded a few other things just to be sure

HELP!


RE: v11 won't complete download - stops at 55.7MB - tebogan - 02-20-2013

(02-20-2013, 01:31 PM)andrzejbania Wrote: Just bought the upgrade - all good

BUT it simply will not complete the download

Gets to 55.7MB - 5 times in a row - and says "Sorry, couldn't complete download"

All other sites are fine - I downloaded a few other things just to be sure

HELP!

You should fill out a support ticket at:
http://www.portraitprofessional.com/support/index.php?page=login&return=ticket_submit

Someone at the support desk will be able to assist you there.




RE: v11 won't complete download - stops at 55.7MB - Arjun - 02-21-2013

Hi andrzejbania,

Please let me know if this problem is still occurring and what platform you want to install on e.g Windows/Mac and I'll send you a private message with an alternative download location.

Arjun