Portrait Pro Forums

Greetings,

Dear Mac users:
I wonder if anyone can help me.

The photoshop plug-in for "Portrait Professional Studio 64" is not working with Photoshop CS5 on my Mac.

When I launch the plug-in within Photoshop CS5 on my mac computer, I get the following message:

Quote:"The PortraitProfessional Plug-In is now running.
To return to Photoshop, please finish your editing session or quit the PortraitProfessional Plug-In."

Then Photoshop freezes and noting happens. I have to force quit photoshop.

I tried running Photoshop CS5 in 32-bit mode and 64-bit mode and no luck.

What can be causing this problem?  Any suggestions?

Best Regards,
Bill
GI, LLC

Hi,

Does the standalone version work correctly?

Warm regards,
Leo
Anthropics Technology

Leo Wrote:Hi,

Does the standalone version work correctly?

Warm regards,
Leo
Anthropics Technology

Yes it does.

Leo,
I got your support email and the instructions you gave me worked. Thanks!