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CGCQ

01-25-2016, 09:23 PM
when I try to open a picture by clicking on open picture the software crash and deliver a long message (see enclosed file); does sombody have idea what could be the reason?

Thanks in advance

CGCQ

CaMo

01-26-2016, 04:15 PM
Hi CGCQ,

It looks like you're still running 12.2. The most recent release of PortraitPro 12 is 12.5. Please visit the license manager and download the most recent release. https://www.portraitprofessional.com/licenses/

If you need any help, please get in touch with the support team: https://www.portraitprofessional.com/support/
Portrait Pro Forums > PortraitPro software > Frequently Asked Questions > Using Portrait Professional > Program crashed while opening a picture