04-16-2015, 11:52 PM
After I do all my work on the image in PP12, I have unchecked skin color and color control and the image is coming up bright red and it happens almost every time
04-16-2015, 11:52 PM
04-17-2015, 03:33 PM
Hi David,
We have a FAQ page relating to this issue: http://www.portraitprofessional.com/support/?qid=77
If you continue to have problems, please open a support ticket where our customer service team can assist you: http://goo.gl/lQuFn7
We have a FAQ page relating to this issue: http://www.portraitprofessional.com/support/?qid=77
If you continue to have problems, please open a support ticket where our customer service team can assist you: http://goo.gl/lQuFn7
07-06-2015, 12:53 AM
I am getting similar problems, however I am invoking PP12 from LR6 via TIFF, so Adobe Raw has already done the conversion from raw to tiff.
Furthermore the red tinting ONLY happens when I click on Save or Save As. The sudden colour change is visible inside PP12. Really strange.
I've opened a Problem Ticket on this today, so when I get a resolution, I'll post it here to help others.
Here is a screen shot showing PP12 with image on Left before saving and on Right, after saving.
Furthermore the red tinting ONLY happens when I click on Save or Save As. The sudden colour change is visible inside PP12. Really strange.
I've opened a Problem Ticket on this today, so when I get a resolution, I'll post it here to help others.
Here is a screen shot showing PP12 with image on Left before saving and on Right, after saving.